Shipping policy

Shipping & Delivery

All orders are processed and packed within 5 business says of placement, excluding weekends and public holidays.

We are not responsible for lost or stolen packages or packages delayed in transit.

It is the customers responsibility to provide the correct delivery address for an order. If the wrong delivery address is provided, we cannot offer reimbursement for this package.

DYLAN CO THE LABEL is not responsible for any additional fees charged from International Customs or Post Office Bills. 

All orders will be processed within 5 days of purchase. 
Domestic standard shipping can take about 4-8 days, Domestic express shipping can take about 3-5 days and international shipping can take up to 2-3 weeks. 

Australian Orders
Free Tracked Standard Postage for all orders over $100
Tracked Standard Postage $8.95 
Tracked Express Postage $14.5
USA
Free Tracked Standard Postage for all orders over $150
Tracked Standard Postage $14.95
New Zealand
Free Tracked Standard Postage for all orders over $150
Tracked Standard Postage $14.95


Europe & all other Countries 
Free Tracked Standard Postage for all orders over $150
Tracked Standard Postage $14.95


Order Tracking
Once your order is shipped you will receive an email with a tracking number to track your parcel from the courier.

Alternatively, you can track your items using the following website:

 http://auspost.com.au/parcels-mail/track.html#/track

If you have any queries, please contact us at info@dylancothelabel.com